ITinvolve for Change Management

New Cloud Service to Help Federal IT Staff Manage Changes

ITinvolve

Blue Tech’s premier partner, ITinvolve, provides a powerful new solution that helps IT staff at federal agencies understand the impact of changes in complex IT environments to reduce the risk of downtime and unforeseen consequences. ITinvolve’s unique cloud solution enables the right people to efficiently visualize, assess and understand impacts and risks in order to confidently make change decisions. 

Watch ITinvolve’s introductory overview video

ITinvolve for Change Management directly addresses the challenges IT professionals in the federal sector face each day—delivering benefits that minimize the risk of unintended consequences when making changes, reduce your administrative burden, and provide the visibility and collaboration tools you need to understand the impact of changes before they are implemented. 

ITinvolve: Define, Manage, Improve

Learn how ITinvolve can help you define, manage and improve change management.

ITinvolve provides the structure and tools to define, manage and improve your change management process so that it’s faster, more efficient and helps your deliver superior results.

  • Define Technology Objects and Create Perspectives - To achieve a genuine breakthrough in change management ITinvolve defines a practical approach to federating information about your IT environment showing stakeholder relationships and key dependencies.
  • Manage and Facilitate Understanding of Change Impacts - By collecting key information about Technology Objects and their relationships in various perspectives, ITinvolve gives you and your staff the visibility to evaluate and understand the impact of proposed changes.
  • Improve Results - Once the change is approved and implemented, ITinvolve tracks each change with reporting tools that enable IT executives to monitor results, analyze trends, and measure the change success rates in your environment.
Here’s how one federal agency IT Director describes ITinvolve’s advantages:
 
“Because we are a government agency utilizing a highly complex IT environment, we have to satisfy many masters from the enterprise level down to the individual user,” explained the IT Director at this Federal Agency. “As a result we have to make many changes in our environment each week to keep up with the demands of our users. That’s been a huge and sometimes painful challenge for us.”
 
While each individual IT team member or subject matter expert (SME) has his or her own particular area of responsibility and does an excellent job in documenting their own actions, there are often “secondary effects” and “hidden dependencies” among individuals and systems that are not always evident when making changes. The IT Director described these hidden relationships as concentric circles where systems, functions, and individuals often overlay one another but are not readily visible or transparent to a person making a change,
 
“Before we were introduced to ITinvolve for Change Management, we were already looking for a way to help structure our knowledge and management of changes. Now that we’re using ITinvolve for Change Management, we’ve got our solution!”
 

ITinvolve Security

At ITinvolve, we seek to lead the industry as a trusted repository for customer data through a world-class privacy program and provide a secure infrastructure that enables our customers to comply with global privacy and data protection regulations. Because ITinvolve’s products are built on Salesforce.com’s Force.com platform, we are able to leverage their multi-layered approach to protecting key information to meet and exceed our customer’s security requirements.
 
We are proud to comply with key security standards that support the implementation of and compliance with the Federal Information Security Management Act.
 

Additional Resources

Transforming IT Change Management (Executive white paper)
EMA white paper “Delivering Cross Domain Change Management”
 

Blue Tech and ITinvolve

Blue Tech is proud to be ITinvolve's exlcusive distribution partner for federal customers.  If you are interested in seeing how ITinvolve can benefit your agency or obtaining a quote, please contact us.